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ALERT!!! Tasting Room will be Closed on FRIDAYS starting 3/28/2025.
TO: All Customers and Wine Club Members!!
Effective Friday, March 28, 2025, the Shadow Mountain Vineyards & Winery Tasting Room will be CLOSED on FRIDAYS until further notice.
This change is due to reduced weekday business AND the expected impact of Highway 79 construction that starts March 24, between Pauba Road and Highway 371 in Riverside County. (See image)
See below for details, but to accommodate weekday customers, we will be implementing a limited, pre-purchased wine (pick up only) appointment system for Wednesdays, Thursdays, and Fridays between Noon and 4pm.
Details:
1. We will remain OPEN Saturdays, Sundays and select Monday Holidays, 11am to 5pm. No reservations required.
2. Effective Wednesday, April 2, 2025, we will begin an APPOINTMENT ONLY pre-purchased wine pick up system on Wednesdays, Thursdays, and Fridays, between the hours of 12pm and 4pm.
3. Pre-Purchase pick up appointments are NOT for wine tasting, wine by the glass, or any other Club benefits, but will ONLY be for picking up previously-purchased wine: either pre-paid Wine Club selections or paid website wine store orders made as pick up orders. (We will still ship your wine if you pay for shipping or are set as “ship” in your Wine Club).
4. Same Day Appointments will NOT be accepted. (We hear from many of you that you cannot visit regularly because of the coordination needed to make the trip, so we are asking for the same courtesy. Please make your appointment request no less than 24 hours in advance of the requested day/time).
5. Appointment requests can ONLY be made by TEXTING the winery at 760-782-0778, or via our web chat embedded here in our website. Phone, email and social media comment/messaging appointments will NOT be accepted. Both text and web chat methods have off-hours, so please plan on contacting us between 8am-6pm Pacific Time. Note: a request made at 4pm or later for the following day will not be accepted.
6. NO drive-in and text/call same-day appointments. If our gate is open, it is to accept deliveries or honor appointments made by others. The presence of other cars does NOT entitle you to an appointment.
7. No Monday or Tuesday appointment requests, under any circumstances.
Terms:
1. Club members who no-show with less than 24 hours notice will be charged a $25 fee to the card on file.
2. Non-Club members who no-show with less than 24 hours notice will not have future appointment requests approved.
3. Appointment requests need to include your first & last name, and valid contact information.
4. Requests also need to indicate the order # of the wines being picked up, (or if they are part of an earlier wine club allocation we've been holding) so we can verify your wines are ready prior to accepting your appointment.
5. Response to appointment requests may be made within 30 minutes after they are received by the winery, but it may take up to 4 hours to receive confirmation. Please do not send duplicate requests. If we do not get back to you, please do not assume your request is approved.
We apologize in advance for the inconvenience caused by this change, but we need to shift our focus during the week, and would like to see increased traffic to our web page.
We will be sharing this on all platforms: our website, Facebook, Instagram, Google, Yelp, TripAdvisor, Priority Wine Pass, YP, Julian Chamber, and sending emails to our mailing list, as well as texts to our enrolled Club Members, so please do not trust other sources beyond those we control, regarding our hours and appointments.
*Note that we can make exceptions in extraordinary circumstances, specifically for Wine Club Members in Good Standing, so please ask if you need assistance with this new arrangement.