ALERT!!! Tasting Room is Temporarily Closed for Remodeling (EFFECTIVE WITH CLOSE OF BUSINESS ON SUNDAY JUNE 8, 2025).


TO: All Customers and Wine Club Members!!


The Shadow Mountain Vineyards & Winery Tasting Room will be CLOSED until further notice.


After we replaced the roof this winter, we still needed to remove and replace the Tasting Room Ceiling and insulation. We've been finding it difficult to keep our cool in the Tasting Room, sowe've moved all the wine to cooler storage, and will be embarking on the work shortly.


We know this inconveniences many of you who love to visit and do wine tasting, so we'll be working on making it up to you, but in the interim, we offer our web store, where you can order wine for shipping or pick up.


See below for details, but to accommodate customer pickups, we will be implementing a limited, pre-purchased wine (pick up only) appointment system for select days between Noon and 4pm.


We don't have a fancy appointment calendar, so please see instructions below:


1. Effective June 14, we will no longer be open on Saturdays and Sundays, as we are going to be remodeling the tasting room and taking some vacation time before harvest.


2. Effective Wednesday, April 2, 2025, we will have an APPOINTMENT ONLY pre-purchased wine pick up system, between the hours of 12pm and 4pm.


3. Pre-Purchase pick up appointments are NOT for wine tasting, wine by the glass, or any other Club benefits, but will ONLY be for picking up previously-purchased wine: either pre-paid Wine Club selections or paid website wine store orders made as pick up orders. (We will still ship your wine if you pay for shipping or are set as “ship” in your Wine Club).


4. Same Day Appointments will NOT be accepted. (We hear from many of you that you cannot visit regularly because of the coordination needed to make the trip, so we are asking for the same courtesy. Please make your appointment request no less than 24 hours in advance of the requested day/time).


5. Appointment requests can ONLY be made by TEXTING the winery at 760-782-0778, or via our web chat embedded here in our website. Phone, email and social media comment/messaging appointments will NOT be accepted. Both text and web chat methods have off-hours, so please plan on contacting us between 8am-6pm Pacific Time no less than 24 hours in advance of your desired appointment. Note: a request made at 4pm or later for the following day will not be accepted.


6. NO drive-in and text/call same-day appointments. If our gate is open, it is to accept deliveries or honor appointments made by others. The presence of other cars does NOT entitle you to an appointment.


Terms:


1. Club members who no-show with less than 24 hours notice will be charged a $25 fee to the card on file.


2. Non-Club members who no-show with less than 24 hours notice will not have future appointment requests approved.


3. Appointment requests need to include your first & last name, and valid contact information.


4. Requests also need to indicate the order # of the wines being picked up, (or if they are part of an earlier wine club allocation we've been holding) so we can verify your wines are ready prior to accepting your appointment.


5. Response to appointment requests may be made within 30 minutes after they are received by the winery, but it may take up to 4 hours to receive confirmation. Please do not send duplicate requests. If we do not get back to you, please do not assume your request is approved. We may be away from our devices and do not want you to waste time driving to our location if we're not here.


We apologize in advance for the inconvenience caused by this change, but we need to shift our focus, and would like to see increased traffic to our web page for online ordering.


We have shared this information on all platforms: our website, Facebook, Instagram, Google, Yelp, TripAdvisor, Priority Wine Pass, YP, Julian Chamber, and via email to our mailing list, as well as texts to our SMS-enrolled Club Members, so please do not trust other sources beyond those we control, regarding our hours and appointments.


*Note that we can make exceptions in extraordinary circumstances, specifically for Wine Club Members in Good Standing, so please ask if you need assistance with this new arrangement.